The miracle that is the internet allows you to check in on-line, print off your boarding pass and go to the airport to drop your bag off at the fast bag drop. It sounds wonderful. No queueing, no hassle while the people in front try to blag an upgrade only to discover their ticket is for yesterday or they've left their (expired) passports at home or their bag weighs 100 kilos and the don't want to pay the excess.
No sirree, the system seductively offers you the chance to drop your bag off quickly and go painlessly through security to swoon in delight at all the wonderful shops BAA have provided to part you from your money.
Well, it's not true. The check in queue is now the fast bag drop queue. Check in staff are (largely) no more. Fewer people man fast bag drops (they are fast after all) and so the queues are longer. Cheaper for the airline in labour costs, but longer. Add to that the length of the security queues and the inevitable person in front who thinks the tiny bottles in one plastic bag rule only applies to others and its easier than ever to miss out on all that lovely shopping. Or the coffee in the lounge to prove you have a gold card or the flight.........
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